Installation Guidelines

At EXTNIX, we design our products to integrate as seamlessly as possible with your vehicle.

However, due to the complexity of modern vehicle electronics, we strongly recommend professional installation by a qualified automotive electrician or installer.

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DIY Installation

Customers choosing to install products themselves should note:

• You are responsible for ensuring correct installation
• Any instructions if provided are for reference only
• Incorrect wiring can result in:
  • Product malfunction
  • Vehicle system issues

EXTNIX is not responsible for issues caused by incorrect installation.

Installation Guides

We provide installation resources (reference guides) to assist our customers:

📘 View Installation Guides: https://extnix.com.au/pages/installation-guide

Guides are provided as a general reference. Professional installation is recommended.

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Technical Support

We’re here to help and provide:

• Basic setup guidance
• Product feature support
• General troubleshooting assistance

To assist you effectively, we may request:

• Photos or videos of your setup
• Details about your vehicle and installation

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When Professional Installation Is Required

In some cases, we may advise you to engage a professional installer.

This typically applies when:

• Wiring is incorrect or unclear
• The issue cannot be diagnosed remotely
• Safety or vehicle integrity may be at risk

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Support Limitations

Support may be limited or declined where:

• Installation instructions are not followed
• Wiring is incorrect or unsafe
• Required information is not provided

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Respectful Communication

We are committed to providing friendly and professional support.

We ask that all customers treat our team with respect.

EXTNIX does not tolerate:

• Abusive or threatening behaviour
• Offensive or discriminatory language

We reserve the right to refuse service or discontinue support in such cases.

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Warranty Reminder

Please note:

Warranty does not cover issues caused by:

• Incorrect installation
• Wiring errors
• Unauthorised modifications
• System Locking via gmail account

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Need Help?

If you’re unsure about installation, we recommend contacting a local professional installer.

Our team is also happy to assist with pre-install questions to ensure everything goes smoothly.